**NEW** Lunch and Learn – session 1: It’s not just sticks and stones that hurt – why language matters

• 29 January 2025 12:30pm - 1:30pm
• Online via Zoom
• Bitesize Training
• CPD Points 1.00

Ever had a letter from an opponent, or litigant in person that filled you with dread, made you feel sick or worried about sending it to your client? This interactive session will look at effective ways to get you and your client’s view across without descending into playground tactics.